For D2C brands, e-commerce founders, and product-led businesses
70% of carts are abandoned. Most of that revenue is recoverable.
Someone adds your product to cart, gets distracted, and leaves. Without a recovery system that reaches out within the hour — with the right message, not a generic 10%-off coupon — they are gone. Meanwhile, your support inbox fills with "where is my order" messages that a human should never have to answer.
The problem
A customer adds three skincare products worth ₹4,200 to their cart on a Thursday evening and abandons checkout at the payment screen. With no recovery system, that sale is gone. A competitor running a WhatsApp recovery flow reaches out 45 minutes later, answers one question about ingredients, and closes the sale. Your brand needed that revenue to hit the month's target.
What we build
We build a three-layer agent system for your D2C brand. The recovery layer re-engages abandoned carts within the hour via WhatsApp — personalised to the products, not generic discounts. The support layer handles the top 10 post-purchase questions automatically: tracking, returns, exchanges, ingredients, sizing. The sales layer identifies repeat purchase intent and routes high-value buyers to personalised offers.
Why this matters for D2C & E-commerce
70% of carts are abandoned — most due to a single unanswered question
Post-purchase support floods your team with repetitive, low-value queries
Return and refund requests are slow to process, damaging repeat purchase rates
High-value repeat buyers receive the same experience as first-time visitors
What you get
D2C brand website optimised for conversion
WhatsApp cart recovery within 60 minutes of abandonment
Top-10 post-purchase FAQ automation (tracking, returns, sizing, ingredients)
Return and refund routing with status updates
High-intent buyer identification and personalised offer routing
Repeat purchase trigger based on product usage cycle
Agentic AI Investment
From Pilot to Production
One-time build fee to launch, plus an optional monthly Care retainer that keeps your agent monitored, updated, and converting. Hypercare period included for team training & tuning.
✓ First discovery call is free. Care retainer is optional but recommended.
Hypercare ends with a full team handoff and runbook. Most clients continue on a monthly Care retainer so the agent stays monitored, updated, and converting — or you can self-manage with on-demand support quoted per engagement.
Ready to stop losing leads?
Book a free 30-minute strategy call. No pitch — just an honest look at what a system like this would change for your d2c & e-commerce business.